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Is ABC Really the Most Mismanaged Major TV Network Today

TMC1982

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NBC of course in recent years have been the top canidate since they had Jeff Zucker in charge, but that's not the main point of this discussion. I'm going to break things down on their divisions: Entertainment, News and Sports:
Entertainment

NEW YORK (AdAge.com) -- ABC needs to pull a desperate housewife out of its fall schedule.

In 2004, after suffering a drop in upfront ad sales thanks to an overdependence on game show "Who Wants to Be a Millionaire," ABC greenlit "Lost" and "Desperate Housewives," which fueled its resurgence. This fall, ABC's hoping for a similar jolt. The network has grown reliant on a group of aging stalwarts and that has ad buyers concerned.

ABC can't afford to lose any viewers of its aging 'Grey's Anatomy.' How bad has it gotten? Even ratings-challenged NBC, no longer so far behind ABC in terms of performance, has been taking potshots. For the 2009-2010 prime-time broadcast season, ABC saw its average viewership come in third, behind CBS and Fox, according to Nielsen. More crucial, perhaps, is its viewership in the demographic coveted by advertisers -- people between the ages of 18 and 49. ABC nabbed an average of 2.692 million viewers, Nielsen said, while NBC, boosted by its broadcasts of the Winter Olympics, captured an average of 2.686 million viewers between 18 and 49 -- not too far apart.

Couple that with ABC's recent spate of executive turnover -- ABC news chief David Westin has indicated he will leave by the end of 2010, and the network has parted ways with both Stephen McPherson, the man who devised its new fall schedule, and Michael Benson, one of the executives who was supposed to market its new shows to the masses -- and it will be a year of rebuilding.

"Their tentpole shows are indeed aging," said Don Seaman, VP-director of communications analysis at Havas media-buying firm MPG. He suggests the "younger" shows that have potential will need strong sampling to gain a foothold among younger viewers. "Otherwise you might be looking at a longer reclamation project for the Alphabet network," he said.

Producing better-watched programming is crucial to ABC's success. ABC has seen its upfront sales decline in recent years, according to recent estimates from Fitch Ratings. The Disney net once marched in lockstep with the arguably more stable CBS, securing about $2.5 billion in ad commitments for the 2008-2009 TV season. This year, ABC was only able to notch around $2.2 billion, according to Fitch, after falling to $2.1 billion in 2009. Meantime, lesser-ranked NBC and better-rated Fox increased their smaller totals year over year.

This comes after ABC, like all the other broadcast networks, saw overall ad revenue drop in recession-plagued 2009 by 2.1%, to about $5.06 billion from $5.17 billion, according to Kantar Media. (ABC's decline was less than that experienced by any other broadcast rival that year.)

News

Westin may be confident, but he’s dead wrong. The news division has been decimated since he arrived during the ides of March.

I worked at the ABC News in the Washington, D.C., bureau when Westin was hand-picked by parent company Disney President Robert Iger (who’s now Disney CEO.)

Even now, I remember the shock and disappointment among the journalists that a lawyer—Westin—would be running their beloved news division.

He moved from D.C. to Manhattan when he got the ABC News job and quickly fell into an elitist, out-of-touch, mainstream media mindset. He fired the conservative Bill Kristol (who moved to Fox News) and promoted liberal journalists—Diane Sawyer, George Stephanopoulos, Fareed Zakaria and, most recently, Christiane Amanpour.

Westin was not a news man. But, as time went on, Westin’s bigger problem was that he wasn’t a businessman. His management style was to only act out of fear for his own position. He also seemingly did Iger’s bidding without pushing back. He was risk averse.

However, Westin’s biggest weakness was that he lacked the entrepreneurial spirit to launch innovative and creative ventures.

ABC Didn’t Adapt

The old three-network broadcast TV industry changed with the development of cable TV and the Internet.

Journalists like to think themselves above the fray of the business side of their industry. But media is a business like any other. When existing revenue streams are drying up (TV shows lose viewers) and there is no new revenue streams (new programs, cable outlets, digital media), then expenses have to be cut.

The networks that have succeeded during this period did so by doing two things: creating new programs that appeal to viewers and develop a cable network outlet. ABC News, under Westin’s failed leadership, did neither.

Furthermore, while all media has suffered in the recession, ABC News in particular was hit hard because it was trying to manage lower ad revenue with no new revenue streams to shore up the loss.

Cable networks are the most profitable part of news divisions, but ABC did not utilize that model. Without the cable counterpart, ABC News is dependent on the dwindling viewers of broadcast news.

Westin could have boosted profits by creating new programming or adapting to the changing media landscape. Instead, he dealt with dwindling profits by cuttings costs related to news gathering—closing bureaus and cutting staff.

During the past two years especially, Westin made drastic staff cuts which affected ABC morale. By late April, Westin closed every domestic bureau (except Washington, D.C.), fired half of the correspondents and cut the staff by about 400 people.

He emailed the staff after the massive cuts that “from this base, we are positioned to grow and to do even greater work than we have in the past.”

Again, he was wrong.

Roone Arledge’s Success

Roone Arledge was one of the greatest minds in broadcast history. His talent was in creating dynamic news shows around stars such as Peter Jennings, David Brinkley, Barbara Walters, Ted Koppel and Diane Sawyer.

Arledge created programming to meet the audience demands. Magazine shows, derided by critics as being undignified for a news division, were the most profitable divisions at ABC News. He wasn't elitist and met the public demand with shows such as “20/20” and “Prime Time Live.”

The late night news program “Nightline” evolved out of a nightly report on the Iran hostage crisis that was getting good ratings.

Arledge recognized the space for competition to NBC's “Meet the Press” so he decided to create his own Sunday public affairs show. He hired David Brinkley, who was languishing at NBC, and made him the anchor of the antiquated “Issues and Answers” show. “This Week with David Brinkley” quickly became the Sunday morning standard both in ratings and revenue.

Westin inherited the Arledge legacy and proceeded to squander it.

He never created a new show. He shuttered the once-profitable news magazine shows. He refused to move into the profitable cable TV business.

From a management standpoint, Westin was weak and afraid of Arledge's stars, who used their shows to promote themselves, instead of the network.

“World News Tonight with Peter Jennings” was the No. 1 evening newscast for years. Westin, however, never pushed Jennings to groom his replacement. So when Jennings died, the network scrambled for months to determine the replacement. (Compare this model to NBC which kept a content Brian Williams in the wings ready to jump in the anchor chair when Tom Brokaw retired.)

Westin finally came up with the cockamamie plan of putting Elizabeth Vargas and Bob Woodruff rotating between the anchor desk and on-site reporting. The choice of Vargas and Woodruff was made because Westin assumed that younger viewers like watching younger anchors. His assumption was incorrect.

Even though the co-anchor concept was prematurely broken up after Woodruff's brain injury in Iraq, the ratings had been going down and continued to do so until Vargas was shown the door.

Charlie Gibson, who had waited patiently his entire career to land the evening news anchor chair, seemed tired and unmotivated in the slot. He never took on a leadership role in the New York bureau so “World News Tonight” limped along for another couple years.

Despite the economic recession and dwindling profits at ABC, Westin gave Diane Sawyer $16 million to anchor after Gibson. Sawyer's star power has not changed the direction of the sinking ship and the broadcast is still behind Brian Williams on NBC.

Westin gave Sawyer the evening anchor chair at her demand, but the decision was short-sighted. She left an open seat at “Good Morning America” which Westin filled with George Stephanopoulos. The musical chairs continued and Stephanopoulos’ anchor chair at "This Week" was filled with CNN's foreign affairs correspondent Christiane Amanpour.

Stephanopoulos was well regarded in the Sunday show slot, but with the switch, ratings have fallen for both “Good Morning America” and “This Week” and critics have panned both shows. Amanpour is so miscast as anchor of a political Sunday show that even ABC staff find the show unwatchable and embarrassing.

Westin attempted—but failed—to partner ABC with CNN and Bloomberg to bring in much-needed revenue. Instead, he should have spent his time creating new shows with audience appeal and new concepts to adapt to a changed media landscape.

Once the number one news source for Americans, ABC News is now limping to its inevitable end: getting sold to anyone willing to take on the mess left by David Westin.

Sports

Nearing the four-year anniversary of being rebranded ESPN on ABC, ABC has lost the rights to many marquee sporting events over the past decade -- often to ESPN.

Just recently, ABC has lost the British Open to ESPN (after a half-century covering the event) and most of NASCAR's Chase for the Cup (the network will air one race, with ESPN carrying the rest). The network would have been completely shut out of the NBA's Eastern Conference Final as well, had the series not been moved up due to a short second round.

Of course, those are small potatoes compared to the network's biggest loss. Starting next year, ESPN will televise the entire Bowl Championship Series -- including the Rose Bowl (on ABC since 1989) and the National Championship Game. ABC will be left with just one bowl game (the Outback Bowl in 2011), only five years after airing as many as three on one day.

The network's dwindling sports line-up resulted in frustration from its affiliates earlier this year, which ESPN responded to with a weekly, two-hour block of studio programming. The block, ESPN Sports Saturday, has not been particularly successful in the ratings (excluding weeks when it had a strong lead-in), although the affiliates appeared at the outset to be pleased by the move.

ESPN has repeatedly touted ABC's lineup. In February, ESPN/ABC President George Bodenheimer told Sports Media Watch as much: "We still have an extremely strong line-up -- Indy 500, NBA Finals, Little League World Series, college football Saturday night -- we still have an extremely strong line-up on ABC, and I expect that to continue."

However, that line-up does not appear very strong compared to its competitors, CBS (NFL, NCAA Tournament, The Masters), NBC (NFL, Olympics every two years) and FOX (NFL, World Series, Daytona 500), or even cable nets TNT and TBS (NBA Conference Finals, MLB LCS and NCAA Tournament).

ESPN on ABC also pales in comparison to ESPN itself, which in addition to the Bowl Championship Series also has the rights to Monday Night Football, regular season and postseason NBA, regular season Major League Baseball and much more.

Overall, 2010 has been a very good year for ABC -- mainly because the network has actually aired marquee sporting events. The BCS, the NBA Finals and the World Cup have made ESPN on ABC as relevant as its ever been -- the aforementioned Texas/Alabama National Championship Game and Celtics/Lakers Game 7 were the two most-viewed events on ABC since the ESPN on ABC rebranding.

However, with the BCS moving to ESPN and the World Cup gone for another four years, that success will surely diminish next year.
 
I'd have to say ABC is just showing the same symptoms that are affecting NBC and soon to be FOX. This cycle happens every 10 years as networks shed old dying shows. Unfortunately no one is replacing the old shows FAST enough. In the past shows were replaced every 5 years or so. Now some shows go on for 10-15 years, way past their shelf dates. It's hard to build a stable of new hits or new stars because networks stay with shows for over a decade to a decade and a half.

A person on a Network TV show has better job security than a guy at an office job. Scary. It was the other way around 20 years ago. Most shows were 5 years and out. Any longer and a show jumped the shark in terms of quality


The problem these days is that network exectuives are big punks. Many are
out of touch and averse to risk out of fear of being fired. So they renew the same old shows and refuse to take risk on new programming. They play it so safe no one

Network TV is a corpse. Executives averse to risk are just harvesting the body for organs until they find a new source of life. This is what happens when a company is full of lazy complacent employees who only care about a Paycheck and brown-nosing. But that's TV these days.

And that's why no one is watching it. TV is bland, uninspired and run by bland, uninspired people. ABC like NBC and soon to be FOX will have an even harder time rebuilding their lineups because they didn't take the time to kill old stuff.

THe Law & Orders, Grey's Anatomy's Hell's Kitchens, Family Guys and Simpsons Should have been cancelled YEARS ago. Hell, Even Two and a Half Men and NCIS need to DIE. But because the networks have no replacements at hand they go on. And on. And on.

Internet is killing TV just like TV killed Radio.
 
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Interesting.

1) If Major means CBS, NBC, Fox and ABC, then the answer to the question appears to be yes, though I'd want someone with as extensive research on those stations as well. If Major includes CW, then no, it is not the most mismanaged. Of note: most mismanaged doesn't mean least successful.

2) This is of even more interest since part of the attempt at a new LOST/Desperate Housewives will be the three marvel shows, including Hulk and Cloak and Dagger. I don't those will re-engage the DH/Grey's crowd. It'll be interesting if they finagle a female-geared marvel property out of somewhere.

3) They can pull a sports turnaround with a couple smart moves. News turnarounds aren't so easy...
 
I am not surprised. They have done a horrible job keeping some of their newer shows alive. They flurished in their first seasons then ABC tries to move them to a new timeslot only to see them die. They always try to fix things that arent broken which is why they are failing.
 
They still have Dancing with the Stars, which seem to crush everything in the ratings.

And I would not be surprised if ESPN/ABC makes a run at the Olympics. The TV rights are up for grabs after London 2012. They could basically do what NBC has done.
 
I don't get the Sports thing. ABC deliberately moved their sports to ESPN because they are both owned by Disney.
 
I don't get the Sports thing. ABC deliberately moved their sports to ESPN because they are both owned by Disney.

More like ESPN devoured the ABC Sports division. ABC Sports and ESPN were separate entities despite being owned by the same company. ABC had owned part of ESPN back in the 80s and it wasn't until Disney bought ABC that ESPN personalities found their way onto ABC. It makes sense for a business point of view but it could've been handled differently but EPSN is such a giant that it replaced ABC Sports so essentially the network got rid of their own division that had a great history in television. And now most of ABC's programing has gone to ESPN where ESPN can increase their carriage fees by having more events. So ABC can be left with no sports coverage.
 
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More like ESPN devoured the ABC Sports division. ABC Sports and ESPN were separate entities despite being owned by the same company. ABC had owned part of ESPN back in the 80s and it wasn't until Disney bought ABC that ESPN personalities found their way onto ABC. It makes sense for a business point of view but it could've been handled differently but EPSN is such a giant that it replaced ABC Sports so essentially the network got rid of their own division that had a great history in television. And now most of ABC's programing has gone to ESPN where ESPN can increase their carriage fees by having more events. So ABC can be left with no sports coverage.

That's essentially what happened in a nutshell to ABC Sports once Disney took over. My biggest fear about Comcast's impending takeover of NBC is that they too are going to pretty much going to do water down and marginalize NBC Sports in favor of their cable outlets like Versus.

Anyway, here's an interesting obversation that I found while looking through the afordmentioned Mediaworks article from one commentator:
Unfortunately Anne Sweeney, a thoroughly decent and bright executive, has absolutely no feel for or interest in, for that matter, broadcasting. She doesn't understand creation of prime time programming or the unique relationship with affiliate stations. While, in her world, cable and satellite MSO's are called "affiliates," that relationship is dramatically different and less synergistic than that between a broadcast network and an affiliated station. Both create content, have unique brands and specific relationships with viewers.

Ironically David Westin has been a stronger advocate and protector of ABC News than Ms. Sweeney is of the ABC Network. She easily embraced the rationale for taking NFL games off ABC for the benefit of ESPN. While this makes financial sense when isolated it hurt ABC's ability to promote new programming and train large younger audiences to tune to ABC stations.

I doubt if Ms. Sweeney even defines herself, professionally, by her association with ABC or its success. I get the impression that ABC to her is an assigned chore with which she would like to do well. She is badly cast in her role as chief executive of a broadcast network and fault lies with the casting director; Robert Iger. However I can't think of anyone left at Disney suitable to lead ABC except Iger. In a strange and self-destructive manner the company has systematically purged itself of broadcast talent in favor of cable talent, like Ms. Sweeney and George Bodenheimer.

ABC cannot remedy its problems with the current structure.
 

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