tell me about it, at the bank I'm at we have a contraption that dispenses the money to make it easier for tellers but usually the customers will tell us at the very last minute how they want their bills.
I'll sarcastically reprimand the customer for their lousy handwriting just to make them look bad.
t:
bad idea if the dumb customer can't remember their pin number much less how to maneuver the menu at the ATM.
we got that too now that *coughCHASEcough* has merged with us
thank you for replying, i was hoping someone here would share in my pain.
i wish i would have a machine that dispenses money if it meant i didn't have to quadruple check the new $20 i hand out in fear that some are stuck together.
it annoys the hell out of me when a customer will watch me count out their money, all
2353.63 of it and then decide to tell me how they want it.
god forbid we give the customers any backtalk. they've "been banking here for 25 years." seriously, like i give a ****. While we're on that subject, I hate it when the bring up that fact. Great, you've been banking here forever supposedly, but I've only been working here for a year, hence I don't know you. Show me some ****ing ID. Also, I don't care if you know my manager. Really?! HOLY ****! I know her too! Now show me some ID.
I really don't see what's so hard about 4 numbers that have some significance in your life and pressing "WITHDRAWAL" and "CHECKING/SAVINGS".
Idiocracy is slowly but surely happening.
have to say though, the guy i work with is my hero merely because his antics make it bearable to work there. for example:
1.) He once quoted the G.I. Joe PSA's in response to a customer's life story. "Knowing's half the battle", he sardonically replied. i nearly lost it.
2.) a customer once put coin in the drive thru tube. this was right around the time...wachovia?...put out that commercial with the coins exploding out of the tube, so the customer thought it'd be witty to bring this up at 9 in the morning. So he's laughing because it's funny to him, but not to us, so the guy I work with goes along with it unenthusiastically with a "Yea...ha ha ha". I caught a glimpse of the customer as this happened. He went from high and mighty to pissed. best moment of my time there so far.