I was always aware of RE as a game franchise and I knew the old movies (saw the first one when it came out) but never really 'got' the hype. However last year I played the RE2 remake and it completely blew me away. Amazing game and I loved the slow pacing and puzzle solving, the atmosphere and it was just overall a really great experience. RE3 remake was also good but a bit worse overall. The new movie definitely gets closer to what a RE movie should be, but it can still be summed up as 'missed potential' IMO.
In general I consider it a big shame with zombie movies that they're always rushing to get through the outbreak so that they can get to the big action scenes with a horde of zombies closing in on our main characters. Personally I'd rather see it slowly unfold, similar to how it feels in RE2 where things are just slowly getting worse and worse. In terms of character designs I don't mind an updated look of the characters from the video games, because IMO they don't need to look 100% the part, but the bigger offense was getting the characters so wrong. Leon in this movie was a joke and he wasn't "rookie cop who is in over his head but working to solve the situation and learning" like in the game, instead he comes off as incompetent and doesn't even seem comfortable around a gun. Whoever wrote this movie must have really hated that character because nothing about him feels like the character we know.